Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your use of the alphaproluxisum analytics platform and related services provided by alphaproluxisum AS, a company registered in Denmark with registration number CVR85214796 and VAT number DK85361429 ("Company", "we", "us", or "our").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and alphaproluxisum AS.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such case, "you" and "your" will refer to that entity.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Description of Services

alphaproluxisum provides restaurant delivery sales analytics dashboards and related services designed to help restaurants analyse their delivery operations, track performance metrics, and optimise their business processes.

Our services include but are not limited to:

• Analytics dashboards and reporting tools
• Data integration with delivery platforms and POS systems
• Performance monitoring and alerting
• Custom reporting and data analysis
• Technical support and training services

User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information when creating your account
• Maintain the security and confidentiality of your login credentials
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or other users' accounts
• Not use our services to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations in your use of our services
• Pay all fees associated with your use of our services in a timely manner
• Notify us immediately of any unauthorised use of your account

You are responsible for all activities that occur under your account, whether or not you authorised such activities.

Payment Terms

Use of our services requires payment of applicable fees as set forth in your subscription plan. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.

Payment terms include:

• Subscription fees are billed monthly or annually as selected
• Setup fees for integrations are due upon completion of setup
• Custom development fees are billed according to agreed project milestones
• All fees are exclusive of applicable taxes, which you are responsible for paying
• Late payment may result in suspension of services after 30 days notice

Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You retain ownership of all data you provide to us through our services. We will not access, use, or disclose your data except as necessary to provide our services or as required by law.

You are responsible for ensuring that any data you provide to us is accurate and that you have the necessary rights and permissions to provide such data.

Intellectual Property

The alphaproluxisum platform, including all software, content, trademarks, and other intellectual property, is owned by alphaproluxisum AS and is protected by Danish and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable licence to use our services in accordance with these Terms. This licence does not include any right to:

• Modify, copy, or create derivative works of our software or content
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any proprietary notices or labels
• Use our trademarks or branding without written permission
• Sublicense, sell, or distribute our services to third parties

Any feedback, suggestions, or improvements you provide regarding our services may be used by us without restriction or compensation to you.

Service Availability

We strive to maintain high availability of our services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We will make reasonable efforts to provide advance notice of planned maintenance when possible. We are not liable for any damages resulting from service interruptions.

Limitation of Liability

To the maximum extent permitted by applicable law, alphaproluxisum AS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to your use of our services.

Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the twelve months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless alphaproluxisum AS and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising out of or relating to:

• Your use of our services in violation of these Terms
• Your violation of any applicable laws or regulations
• Any data or content you provide through our services
• Any third-party claims arising from your use of our services

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Denmark.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

The European Commission provides an online dispute resolution platform for consumers, which can be accessed at ec.europa.eu/consumers/odr/.

Termination

You may terminate your account and stop using our services at any time by providing 30 days written notice. Upon termination, your access to our services will be discontinued at the end of your current billing period.

We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms or engage in conduct that we determine is harmful to our services or other users.

Upon termination of your account:

• Your right to use our services will cease immediately
• We will provide you with access to export your data for 30 days
• We may delete your data after the export period expires
• All provisions of these Terms that should survive termination will remain in effect

Miscellaneous

These Terms constitute the entire agreement between you and alphaproluxisum AS regarding the use of our services and supersede all prior agreements and understandings.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

Contact Information

If you have any questions about these Terms, please contact us: